Shipping & returns

Complimentary Insured Shipping

All orders include fully insured, complimentary shipping via our premium courier service. Delivery within 3–5 business days domestically, 7–10 business days internationally.

Luxury Gift Packaging

Each piece arrives in our signature emerald green box with a satin ribbon, care guide, and certificate of authenticity.

30-Day Returns

If you're not completely satisfied, return your piece within 30 days for a full refund. Items must be in original condition with all packaging.

Lifetime Warranty

Enjoy peace of mind with our comprehensive lifetime warranty covering all manufacturing defects. Annual professional cleaning and inspection included.